Reference

How 8888pak Handles Your Personal Information

We built this platform for Pakistan, and that means being straight with you about how your data is used. This policy covers what we collect when you open an account, make a deposit through JazzCash, Easypaisa, or Raast, and interact with our support team…

Account Data PolicyPayment PrivacyYour Right to AccessData Retention Rules
8888pak How 8888pak Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with OTP verification on login and sensitive actions. If we detect an unusual access pattern, your account may be temporarily held pending your confirmation via the registered mobile number.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your deposit method between visits.

Retention and Deletion

Active account data is held for the life of your account. After closure, we retain the minimum records required under applicable rules for the relevant period, then delete or anonymise them.

Requesting Changes

To correct, access, or delete your data, contact us via live chat or email with your registered account details. We will confirm your identity before actioning any request and respond within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send your data request or privacy question to our support address. We aim to respond to all privacy-related queries within a few business days of receiving them.

Live Chat

Open the live chat window from your account dashboard to speak with our team directly about any concern related to how your personal data is being used.

Account Settings

Several data preferences — including communication opt-outs and saved payment method visibility — can be managed directly from the settings section of your account.

Frequently Asked Privacy Questions

We collect the details you submit during registration — name, contact information, and your chosen payment method such as JazzCash, Easypaisa, or Raast — along with session and device data when you access the platform.

Your payment details are shared only with the payment processor needed to complete your transaction. We do not share them with advertisers or unrelated third parties, and we do not store full wallet credentials on our servers.

Send a data access request through live chat or to our support email using your registered account details. We will verify your identity and provide the data we hold within a reasonable timeframe.

Yes. You can request deletion by contacting support. Where no legal obligation requires us to keep specific records, we will delete or anonymise your data after the mandatory retention period has passed.

We use session cookies to maintain your login, functional cookies for payment preferences, and optional analytics cookies. You can disable analytics cookies through your browser settings without affecting your account access or deposit flow.

After closure we retain only the minimum records required under applicable rules for the relevant period. Once that obligation ends, your data is deleted or anonymised. You can ask us what specific records are being held and why.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.